Claim Status

When AmeriBen/IEC Group administers your benefits you are automatically a member of Online Services.

Online Services allows you to access your personal information 24 hours a day, 7 days a week. You receive answers to common questions such as "Has my claim been paid?" or "Has my deductible been met?" at your convenience with the click of a button.

With Online Services there is no need to worry about privacy. Online Services is safe and secure. AmeriBen/IEC Group has taken every precaution to ensure your privacy and to protect your personal health information.

How Do I Sign On?

First time users need to authenticate themselves to the Online Service System. To do that, click on the yellow button at the bottom that states "First Time Users". To authenticate, simply fill out the First Time Users form with your Social Security Number, date of birth, AmeriBen/IEC group number (0105001), and your email address. Your initial password will be sent to you via email.

Once you have logged on, you can verify coverage that is accurate within 48 hours, check on the status of your claim(s) or verify accumulator information for you and your minor dependents. The personalized benefits Help Desk will help you along the way.

Available Information

The following detailed information is available to you when you log on to the website at services.ameriben.com for Claim Status Information:

  • The date of the service
  • The amount of the charge(s)
  • Name of the provider
  • The amount paid
  • The date your claim was paid and to whom the check was sent
  • If the claim is pending additional information
  • Effective date of coverage
  • Termination date (if applicable)
  • Current Coverage

AmeriBen's Customer Service Center will be happy to help you, Monday through Friday, 7:00 AM to 6:00 PM Mountain Standard Time. Phone: 866-955-1485 Fax: 208-424-0595